Faq

In case of accident or accident and the customer is at fault, if the damage is estimated by the expert up to 10% of the car amount, the total cost is borne by the customer and in case of more than 10% of the car amount, body insurance is used and the deductible amount of damages Received from the customer. In case of accident or accident and the customer is to blame, in relation to the damage to the injured person (car, human, ...) according to the new national insurance laws, if the amount of damage to the car exceeds the third party insurance ceiling of the company The customer is responsible for paying the excess costs.

In the event of an accident and the customer is not at fault and the implementation of paragraph 19 of the contract, no cost is borne by the customer. In case of non-implementation of clause 19 of the contract and incomplete documents of the accident, all costs are the responsibility of the customer.

1 day - 2 to 4 days - 5 to 12 days - 13 to 19 days - 20 to 29 days - 30 days and up

By renting a car for more than one day, we can use the automatic discount and reduction of the fare

You can view the available prices and cars by entering the site and entering the delivery and return dates and  select ing the station.

When it is not possible to supply the desired car due to congestion, the customer is directed to the waiting list so that the experts can provide the desired services for them.

The customer can request an official invoice through his user panel up to 10 days after the car is returned. Obviously, after this time, the system will not be able to provide an official invoice.

Delivery and return of the car is possible during all office hours of the stations.

The penalty deposit will be returned to the customer 60 days after the end of the rental period and if there is no penalty.

After returning the car, the customer must register his deposit request in his panel. If the request is registered during office hours, 3 hours, otherwise, at the beginning of office hours the next day, the deposit amount will be credited to the customer's account.

According to the submitted documents between three to 24 hours

Yes, if we have a station in that city, according to the number of booking days, the cost is calculated and it is possible by paying the relevant fee.

The customer can pay all or part of the money when booking and settle the account when the car is delivered.

300 km per day as a total.

After select ing the type of vehicle and the date of delivery and return, if the phrase "online booking" is observed, it means that the vehicle is available at the station.